toggle
This is the official web site of Sugatani Hot Springs, a hot springs and inn located in Nagahama, Shiga Prefecture.

Frequently Asked Questions

Meals

Q. I have allergies or dietary restrictions. Can you accommodate me?
A. We will do our best to accommodate your needs. Please notify us when making your booking.

Q. Can you accommodate vegetarian and vegan meals?
A. We will do our best to accommodate your needs. Please notify us when making your booking.

Q.  Is your food Halal?
A.  It is currently not.

Guest rooms

Q.  Is there anything I should be aware of when using the guest room?
A. You must take off your shoes when entering the room.

Q. Are there tatami rooms?
A. All rooms feature tatami mats.

Q. Do you have Wi-Fi?
A. There is Wi-Fi in the lobby and in each guest room.

Hot springs (baths)

Q. Is there anything I should be aware of when using the baths?
A. Persons with tattoos are not permitted to enter the large shared baths.
You may use the private baths in your guest room.

Please refer to this link for bathing manners.
http://tg.tripadvisor.jp/enjoy-onsen/

Environs and shuttles

Q. Do you offer shuttles to and from the station?
A. We operate a free shuttle to and from JR Kawake Station.

Q. What are some must-see destinations in the area?
A. Please see here.
Notable destinations

We also have rental bicycles (¥500/day) available.

Payment

Q. Is a deposit needed?
A No deposit is needed.

Q. What credit cards do you accept?
A. We accept Visa, MasterCard, JCB, American Express, Diners Club.